Because of the sacred nature of our products, we uphold strict hygiene and quality standards. Please read our replacement policy carefully.

Damaged or Defective Items

If you receive an item that is damaged during transit, please inform us within 48 hours of delivery. Email us at support@ambikriti.com with clear photos or an unboxing video of the damaged product and your order number. We will gladly arrange for a free replacement.

Returns & Exchanges

To maintain the purity and integrity of our pooja essentials, we generally do not accept returns for a change of mind. However, if you are genuinely unsatisfied with the craftsmanship, please reach out to us within 3 days, and we will evaluate your request on a case-by-case basis.

Refund Process

If a refund is approved, it will be processed back to your original method of payment within 5-7 business days after we receive the returned item in its original, unused condition.